How estimates work
You get a quote before work begins, and we check with you before adding any work or charges. Here’s the whole process.
The short version
1. Tell us what’s going on. Call or text us. Photos by text help a lot.
2. We take a look. We inspect the pool or equipment and explain what we find.
3. You get options and a quote. Repair versus replace, with what we’d do if it were our pool.
4. You approve. Work starts only after you say yes.
5. No surprises. If we find something else along the way, we stop and check with you first.
Is there a charge for an estimate?
Free estimates on repairs and renovations. $95 plus applicable sales tax if we need to diagnose an equipment problem.
What helps us quote faster
A photo of the equipment pad, including any labels
A photo of any error code on a heater, salt system or automation panel A short video if something is making a noise
For renovations: photos of the plaster, tile and coping, close up and from a few feet back
Your town and street
How fast we respond
Basic quote replies go out within 24 hours. Most projects need a free on-site evaluation.
Weekly service pricing
Weekly service is the one price we can give a range for up front: pricing starts from $200 a month plus applicable sales tax, chemicals included. We confirm the exact price before we start. See starting weekly service.
Estimate questions
Do you charge for repair estimates?
Free estimates on repairs and renovations. $95 plus applicable sales tax if we need to diagnose an equipment problem. You’ll always get a quote before any work begins.
Will you do extra work without asking?
No. You get a quote before work begins, and we check with you before adding any work or charges.
Can you quote from photos?
Photos help us understand the problem. We’ll tell you whether we can quote from them or need to see the pool or equipment in person.